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What is Happiest Nanny?

Happiest Nanny is a child care marketplace that simplifies every step of matching nannies and families. From search, through the interview and hiring process, scheduling and time management, payments and taxes - Happiest Nanny has you covered.
 

How does the payment process work ?

For nannies, you will get paid every week, by Happiest Nanny. No more late checks, partial payments or awkward conversations!

I'm a nanny looking for a role- how do I find one?

After you create your profile, our algorithm will match you with families looking for someone like you. To ensure the best matches, fill out your profile as thoroughly as possible. You can indicate your interest in a family, and families can reach out if interested.

How do I find childcare?

Once you complete your family profile, you can go to Find Nanny page. Our algorithm will recommend the best matches, it's up to your to reach out and send interview invites to nannies you like.

Is there a cost to use the Happiest Nanny app?

The Happiest Nanny mobile app has both free and paid membership options. Users can maintain a free subscription or upgrade at any time!

What level of screening does Happiest Nanny perform on childcare providers?

We perform an identity check in addition to comprehensive background checks that provide up to date status from the National Criminal, Sex Offender, Global Watchlist and County Criminal databases. Upon request, we can perform additional checks, such as employment verification, Department of Motor Vehicles' records, etc.

What kind of childcare options are available on Happiest Nanny?

The Happiest Nanny mobile app is primarily designed for long-term childcare placement, but whether you're looking for a babysitter, a short term placement, or a live-in nanny, our app can help!

What types of membership does Happiest Nanny offer?

During the registration process on Happiest Nanny you will have the opportunity to select either a paid subscription plan or a free subscription, based on your specific needs!

Where is Happiest Nanny located?

Happiest Nanny is located in Boston, MA!

How do I find a family?

How do I find a family? Once you create your profile, our algorithm will pick family profiles based on your profile information. Those families will be displayed in the Find section of your app.

How do I find a nanny?

Once you create your profile, our algorithm will pick nanny profiles based on your search criteria. Those nannies will be displayed in the Find section of your app.

How do I get my profile in front of as many users?

Finding childcare is often time sensitive, so our algorithm gives advantage to users who are actively searching. For best results, check your app daily.

How do I ensure as many potential matches see my profile?

There are two key ingredients to finding a good match on Happiest Nanny: a strong profile and responsiveness. From our experience, users are more likely to dismiss a profile with no photo, no work experience/family details or with otherwise limited info. In addition, responsiveness is key! Responding to interested users and messages within 24 hours is highly recommended!

Can I change my plan later?

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How do I apply for a job?

When you see a Family profile you like, you can apply for the position by swiping right, or tapping the like button. The family will be notified of your application.

How do I like a nanny?

When you see a Nanny profile you like, you can express your interest in them by swiping right, or tapping the like button. The nanny will be notified of your interest.

How can I talk to other users?

You can only chat with people you matched with. Once both the family and the nanny swipe right on each other, you can start a conversation.

How do I send a job offer?

So you found a nanny you'd like to hire. Go to the Match section of the app, click on your chat with them and then tap the "Send offer" button. You wil be asked for additional details before you can send an offer.

I received a job offer. How do I accept it?

Woohoo, congratulations! On the Home page, tap on the Pending Offers, review the details and then tap Accept Job Offer.

What happens after a job offer is accepted?

Right after accepting an offer, a nanny can initiate a background check. This can take up to a few days, but is usually completed sooner.

The nanny passed a background check, what comes next?

After passing the background check, the nanny will be onboarded. All of this can be done within the app.

Can anyone see my profile on Happiest Nanny?

Our algorithm only shows profiles to users who have a potential for a good match. Therefore, entering

What does it cost to join Happiest Nanny?

Happiest Nanny is free!

How do I track my time?

You can clock in and clock out by tapping the clock in button on the home page. The shift information will be automatically calculated for you and added to the time sheet.

I forgot to clock in or clock out.

If you forgot to clock in, just clock in at the present time and clock out as scheduled. Once clocked out, you can go to "Clock In" and edit the time entry's start date. Similarly, if you clocked out late you can change your time entry's end time in "Clock In".

The time sheet switched over to next week and I forgot to enter my time.

Our time sheets change over on Saturdays at 12:00 AM (as the weekend starts). If you forgot to enter the time in the week prior, enter the time in the current week, selecting "Back pay" as Hours Entry Type.

Can I change my plan later?

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I created my profile but I am seeing no picks.

Happiest Nanny algorithm shows you only other users with a good chance of compatibility. Please adjust your search location and radius, as well as fine tune the filters of your search. This will ensure the best picks are show to you as they become available.

I entered all the profile data, and I'm still seeing a limited number of picks.

There might be a limited number of other users in your search area. If you are open to matching outside of your local area, we suggest you change your search radius to "Anywhere".

Do I have to share my exact address?

Your full address isn't visible to other users, only the City and State are. Alternative to using your actual address is using an address of a public landmark near you. Keep it local though, if you use an address too far from you, you might miss out on a perfect match.

I swiped left by accident, can I reverse that?

You can go to Swipe history in the Find page. There you will see your swipes left in the last 48 hours. Tap of the profile of the user you want to reverse and tap the Like button.

I swiped right by accident, can I reverse that?

Getting swiped right on is exciting, so we notify the users immediately. Because of that, we don't allow reversing the likes. You can always un-match a user if they like you back.